There are subtle differences between e-commerce and e-business.
Although the terms of e-commerce and e-business are often used interchangeably, there are differences. E-commerce is the purchase and sale of goods and services through the Internet or another computer network. Any brick and mortar stored can become an e-commerce business by adding a virtual store with an online catalog. In most cases, e-business refers exclusively to internet companies, but can also refer to any type of business that uses internet technology to improve productivity and profitability.Data
Business transactions involving money exchange are covered by the term e-commerce. E-business includes all aspects of running a business that sells goods and services, including marketing, winning and retaining customers, acquisition, business partner development and customer education. In order to be successful, e-commerce and e-business must have quality stores that are easy to navigate and read, with accurate and complete catalog information. E-business has become an extension of e-commerce to encompass all aspects of online business. E-business involves e-commerce, but E-commerce does not cover all aspects of e-business.
E-business, in its initial form of commercial transactions, occurred in the late 1970s. At this point, companies began to electronically send business documents to other companies. The general public was introduced to the Internet in 1994, but it took another four years to create the necessary security protocols for an Internet connection list. By the year 2000, companies in the United States and Western Europe were presenting their products and services online. This is when e-commerce became online buying and selling and e-business was born. Amazon and eBay were two of the earliest e-business enterprises that allowed electronic transactions.
Advantages for suppliers
E-businesses have advantages over physical stores. First, they can be found in search engines without the use of expensive ad campaigns. Beyond this, e-businesses allow suppliers to track customer purchases and preferences, leading to the marketing that deals with each individual. The advantages of e-commerce, which also extend to e-business, are great monetary savings and the ability to reach consumers around the world.
Advantages for consumers
Consumers can access e-commerce and e-business at any time of the day or night, from their workplace or in their pajamas. Consumers can search through countless products and services using online databases. Prices are quickly compared online to find the company that offers the best products at the best prices. Consumers are quickly exposed to e-business because they use more specific marketing and offer deeper education compared to traditional businesses.
E-commerce and e-business offer online stores, with virtual shopping carts and wish lists that can be e-mailed to friends and family. Along with this, e-businesses often have an electronic chat feature that is used for technical support and customer support. Virtual computer systems allow companies to remotely access their customers’ computers to correct problems or navigate software and hardware specifications. E-business extends from these characteristics to work with internal processes such as product development, risk management, production and inventory management, among other things.